Frequently asked questions
Everything you need to know about sharing wedding and event photos with GuestRoll.
Getting started
Absolutely. GuestRoll works for any gathering - birthdays, parties, corporate events, baby showers, you name it. If people are there with cameras, GuestRoll collects the memories.
Every event gets its own shareable QR code. Guests scan it with their phone camera and a personalised capture page opens in their browser - no app and no sign-up. They can upload from their camera roll or take a new photo, and everything lands in your private gallery.
Yes. GuestRoll doesn't supply printed cards - you download your QR code and print it yourself on table signs, programmes or posters, or display it on a screen.
Guests
No. Guests just scan your QR code and upload from their camera roll or take a new photo - all straight in the browser. Zero friction, zero downloads.
As many guests as you like - Free events include up to 40 guest photos per event. Need more? Upgrade to Premium for unlimited guest photos.
Privacy and security
Yes. Your gallery is private by default, and you can enable PIN protection if you want an extra layer. You choose whether to share it with guests. Anyone with your event link or QR code can see photos in the shared gallery, and with moderation on you approve each photo first. All GuestRoll data is stored on servers in the UK.
Yes. Switch on moderation and every photo needs your approval before it appears in the shared gallery. Or leave it off for a live real-time feed - your call.
Pricing and storage
Yes. Every event starts on our Free plan - up to 40 guest photos and 30 days to upload and download, no credit card required. If you need more, you can upgrade to Premium (£24.99 - unlimited guest photos, 90 days) any time from your dashboard.
Free events stay live for 30 days from your event start date. Premium events get 90 days - plenty of time to download everything and share with your guests.
Downloads
Yes - you can download your entire gallery in one go at full resolution. No watermarks, no compression, just your photos exactly as they were taken.
Support
Our support team is on hand to help. If a technical issue on our side prevents the service from working, get in touch and we'll sort it.
Still have a question?
Drop us a message and we'll get back to you within one business day.
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